Privacy Policy

Your privacy matters to us. This policy explains what information we collect and how we use it.

What we collect

• Contact details you share with us — your name, phone number and email — when you submit an enquiry form or message us on WhatsApp.
• Order details needed to fulfil and deliver your order.
• Basic usage data, such as which product an enquiry came from, to understand demand and improve our service. We may use standard analytics (e.g. Google Analytics).

How we use it

• To respond to your enquiries and process your orders.
• To arrange delivery and provide customer support.
• To improve our products, website and service.

Payments

Orders are completed over WhatsApp. We do not collect or store card or bank details on this website.

Sharing

We do not sell your data. We share information only with delivery partners as needed to fulfil your order, or where required by law.

Your choices

To access, correct or delete your information, email hello@nurafoods.com.