Refund Policy

Because our products are freshly made food items, they cannot be returned once delivered. Your satisfaction still matters to us, so we handle issues fairly.

Damaged, wrong or spoiled items

If your order arrives damaged, incorrect, or not in good condition, please contact us within 48 hours of delivery on WhatsApp (+91 96625 07172) with your order details and a photo. We will arrange a replacement or refund for the affected items.

What is not covered

• Change of mind after an item has been dispatched or delivered.
• Minor natural variation in colour, texture or taste, which is normal for handmade food.

Refunds

Where a refund is approved, it is processed to your original payment method within 5–7 working days.